Dear Olesya,
Thank you very much for placing your order and review!
We are so sorry to read that you have not yet received your order. This is obviously not the intention and not the service we want to provide.
On Thursday 07-09 we sent you an e-mail, perhaps this e-mail got stuck in your spam inbox.
If you have not received this mail, could you please send an e-mail to wecare@tisento-milano.com? With your order number and your complaint?
Then we will help you as soon as possible.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO