Dear Yvonne,
Thank you very much for placing your review.
We are sorry to see that you are not satisfied with the product delivered.
We would be happy to get in touch with you. Would you please send an e-mail to wecare@tisento-milano.com with your complaint?
Then we will be happy to look for a suitable solution.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO