Dear M. Rieger,
Thank you very much for placing your order and your review!
We are sorry to read that your pendant broke. All our jewellery is guaranteed for 2 years.This is obviously not the intention and not the service we want to offer.
Could you please send an e-mail stating your order number and a picture of the jewellery to wecare@tisento-milano.com?
Then we will be happy to look for a suitable solution!
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO