Dear Vojka,
Thank you very much for placing your order and your review!
We are very sorry to read that you did not receive a response to your e-mails, you can send any questions to wecare@tisento-milano.com.
Further regarding the exchange it is unfortunately not possible for us to exchange jewellery for another size. It is best to return the ring in the wrong size and order the correct size again on the webshop. We will refund the purchase price of the wrong size as soon as we receive it
If you have any questions about this, please send an e-mail to wecare@tisento-milano.com.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO