Dear Marisa,
Thank you very much for placing your order and for reviewing!
We are sorry to read that the clasp of the jewellery does not close properly. This is obviously not the intention and not the service we want to provide. Could you please send an e-mail with a picture and your order number of the jewellery to wecare@tisento-milano.com?
Then our customer service team will be happy to help you.
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/6771LY_7_{width}x.jpg?v=1654769606)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/6774TB_7_{width}x.jpg?v=1654769385)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/6775SY_7_{width}x.jpg?v=1654769380)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/7788TB_7_{width}x.png?v=1654769461)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/12105TB_7_{width}x.png?v=1654769502)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/12177TB_7_{width}x.png?v=1654769489)
![[product_link_hover]](http://www.tisento-milano.com/cdn/shop/products/2922SY_7_{width}x.png?v=1654769423)