I liked it very much and the service was good
Thank you very much for placing your 5-star review!
Team TI SENTO - Milano
Regarding the ring with reference 12232PW, I have to say that I liked the ring and everything went normally.
Strange, however, that you ask nothing about the ring with reference number 12237BL (order #TSEN202215831).
In fact, this order was placed last July 13.
Despite information from the carrier MRW that the order would be delivered on July 18, this did not happen neither on that day nor on the following ones.
Therefore, on 22 July, I sent an e-mail to the address you indicated, informing you of the situation and requesting your intervention to solve the problem.
This email has yet to receive a reply.
In the meantime, following my contacts with the carrier (which is not my job), I finally managed to have the order delivered at the beginning of August.
And why did all this happen? Because, instead of writing on my address that the door number is No. 12 (as stated on my registration with your company and as has always happened in (several) previous orders), you wrote No. 1...
In short: as for the ordered ring: I was satisfied; as for customer service: terrible!
Makkelijk te bestellen ( indien de maat beschikbaar is...) , snel geleverd , en het mooist om te dragen !!!
Cliente de longue date je suis toujours aussi satisfaite des bijoux Ti Sento qui durent dans temps contrairement à d’autres marques dont les placages or s’abîment vite. La bague est très belle, je la coordonne avec mes charmes d’oreille perle.
Fijne site, snelle bezorging, mooie verpakking en extra ringmaat heel handig! Kortom; ik kom zeker nog een keer online shoppen😀