Very beautiful bracelet. Like it very much. Had many questions about where I bought it.
This is one very special bracelet, especially for the summer evening and it is modest but still unique.
On 7th of August I ordered pearl Milano bracelet 2996PW in size S and received it last week. After wearing it only twice, today the bracelet broke. As you can see in the attached photo, the cord broke. I am not sure, but it is possible that while the cord broke one or two of the beads got lost.
Plese let me know if your warranty cover this kind of damage, since I belive that a bracelet of such quality should not break on such short notice. Let me also point out that the bracelet was not too small or too tight on my wrist, since my wrist measure less than 13 cm.
Thank you very much for placing your order and review!
We are sorry to read that your bracelet broke after 2 weeks. This is obviously not the intention and not the service we want to provide as TI SENTO.
A warranty period of 2 years applies to all jewellery. Could you please send an e-mail to firstname.lastname@example.org stating your order number and a picture of your jewellery?
Then we will be happy to help you find a suitable solution.
Thank you in advance and have a nice day!
Team TI SENTO
Eerste bestelling hopelijk volgen er meer :)
Heel blij met mijn aankopen! Ze blijven mooi, ik draag ze dag en nacht. Steeds vind ik weer iets leuks in de collectie, ik ben benieuwd naar de najaar/winter serie.