Dear Giada,
Thank you very much for placing your order and your review!
We are inconvenienced to read that you are not satisfied with the quality of our pearls.
TI SENTO uses pearls with a synthetic crystal core in its designs. The pearls combine the quality of a perfect crystal core with the beauty of a pearl coating, giving the pearls a perfect, silky smooth surface. The weight of these pearls is comparable to real or cultured pearls, and due to their sensation characteristics, these pearls adapt to the sensation warmth of the skin, just like real pearls. Moreover, these pearls are less susceptible to scratching or colour change.
If there are any problems with the jewellery, please email wecare@tisento-milano.com and we will be happy to help!
Have a nice day!
Kind regards,
Team TI SENTO
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